Protection of personal data according to the RGPD
GLOBAL FACTOR SOLUTIONS, S.L., in application of the current legislation on personal data protection, informs that the personal data collected through the forms on the website: www.globalfactor.com, are included in the specific automated files of users of GLOBAL FACTOR SOLUTIONS, S.L. services.
The purpose of the collection and automated processing of personal data is to maintain the commercial relationship and the performance of information, training, advice and other activities of GLOBAL FACTOR SOLUTIONS, S.L.
These data will only be transferred to those entities that are necessary for the sole purpose of complying with the above purpose.
GLOBAL FACTOR SOLUTIONS, S.L. adopts the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognised in the aforementioned Regulation (EU). These rights may be exercised by the user by sending an email to: email@example.com or to the following address: Calle Colón De Larreátegui, 26-1º, C.P. 48009 – Bilbao (Bizkaia).
The user declares that all the data provided by him/her are true and correct, and undertakes to keep them updated, notifying GLOBAL FACTOR SOLUTIONS, S.L. of any changes.
Purpose of the processing of personal data:
For what purpose we will treat your personal data?
GLOBAL FACTOR SOLUTIONS, S.L. will process your personal data collected through the website: www.globalfactor.com, for the following purposes:
1. In case of contracting the goods and services offered through www.globalfactor.com, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
2. Sending information requested through the forms available at www.globalfactor.com.
3. Sending newsletters, as well as commercial communications of promotions and/or advertising of www.globalfactor.com and the sector.
We remind you that you may oppose the sending of commercial communications by any means and at any time by sending an e-mail to the address indicated above.
The fields in these registers must be filled in, and it will be impossible to carry out the purposes expressed if these data are not provided.
How long will the personal data collected be kept?
The personal data provided will be kept for as long as the commercial relationship is maintained or you do not request its deletion and for the period of time for which legal responsibilities may arise from the services provided.
The processing of your data is carried out on the following legal bases that legitimise the same:
1. The request for information and/or the contracting of the services of GLOBAL FACTOR SOLUTIONS, S.L., whose terms and conditions will be made available to you in any case, prior to any eventual contracting.
In the event that you do not provide us with your details or you do so incorrectly or incompletely, we will not be able to deal with your request, making it completely impossible to provide you with the information requested or to carry out the contracting of services.
The data will not be communicated to any third party outside GLOBAL FACTOR SOLUTIONS, S.L., unless legally obliged to do so.
As data processors, we have contracted the following service providers, having committed to compliance with the applicable regulations on data protection, at the time of recruitment:
* Note: In order to view the content of the following page, it will be a prerequisite to fill in the data processors. This procedure can be carried out in the “PROCESSORS” tab and then by clicking on the “+ New processor” button.
Data collected by users of the services
In cases where the user includes files with personal data on shared hosting servers, GLOBAL FACTOR SOLUTIONS, S.L. is not responsible for non-compliance by the user of the RGPD.
Data retention in accordance with the LSSI
GLOBAL FACTOR SOLUTIONS, S.L. informs that, as a data hosting service provider and under the provisions of Law 34/2002 of July 11, 2002 on Information Society Services and Electronic Commerce (LSSI), retains for a maximum period of 12 months the information necessary to identify the origin of the hosted data and the time at which the service was initiated. The retention of this data does not affect the secrecy of communications and may only be used within the framework of a criminal investigation or for the safeguarding of public security, being made available to judges and/or courts or the Ministry that so requires.
The communication of data to the Forces and Corps of the State will be made in accordance with the provisions of the regulations on personal data protection.
Intellectual property rights www.globalfactor.com
GLOBAL FACTOR SOLUTIONS, S.L., is the owner of all copyrights, intellectual and industrial property, “know how” and any other rights related to the contents of the website www.globalfactor.com and the services offered therein, as well as the programs necessary for its implementation and related information.
The reproduction, publication and/or use of the contents, in whole or in part, of the www.globalfactor.com website, other than for strictly private use, is not permitted without prior written consent.
Intellectual property of the software
The user must respect third party software made available by GLOBAL FACTOR SOLUTIONS, S.L., even if it is free and/or publicly available.
GLOBAL FACTOR SOLUTIONS, S.L. has the necessary exploitation and intellectual property rights of the software.
The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for the duration of the same.
For any action that exceeds the fulfilment of the contract, the user will need written authorization from GLOBAL FACTOR SOLUTIONS, S.L., being prohibited the user to access, modify, view the configuration, structure and files of the servers owned by GLOBAL FACTOR SOLUTIONS, S.L., assuming the civil and criminal liability arising from any incident that may occur in the servers and security systems as a direct result of a negligent or malicious action on their part.